JLT - Senior Manager - Program Office

The Firm

JLT India is a wholly owned subsidiary of the Jardine Matheson owned, Jardine Lloyd Thompson group (JLT). The JLT group is in the business of Employee Benefits and Insurance Broking and has its presence through owned companies in over 36 countries and through a network its presence is in over 100 countries.

The Group was formed in February 1997 by the merger of Jardine Insurance Brokers and Lloyd Thompson Group. Lloyd Thompson was founded in 1981 and listed on the London Stock Exchange in October 1987. The merger combined Lloyd Thompson's specialist skills in the London Market with Jardine Insurance Broker's international network which included a significant presence in the Asia Pacific region.

The Team - JLT has embarked on an ambitious program to drive change through the operating companies and this change related to the reduction of costs, improvement in operational efficiency and doubling the top line has resulted in the need for multiple change managers in the group. JLT India contributes by providing a team of such change managers in the Business Transformation (BT) team.

This team has three key work-streams

- Business Architecture (BA)

- Business Excellence (BE)

- Project Office (PMO, Transition, MI as well as working on BA/PI engagements)

Team will have the opportunity to work on projects across each of these areas.

Role Description

Role Requirements

A key Services role which requires the role holder to

- Ability to run large programmes

- Manage stakeholder relationships, and propagate the use of the Business Transformation team

- Identify opportunities for enhancements in the way we work, and build a business case for change

- Strengthen the delivery methodology

- Provide superior solution development through detailed analysis, identification of alternate delivery mechanisms and recommendation of preferred approaches

- Ensure benefit delivery as per financial and non-financial targets in individual and managed projects through effective implementation and change management

- Lead, motivate, counsel, develop and coach operational managers, business stakeholders, other project resources

- Ensure compliance with the needs of the project office

Skills

Functional / technical skills

- Strong Project Management / Change Management skills

- Process analysis, documentation and enhancement using methodologies like LEAN, Six Sigma, BPR

- Business requirement analysis and definition

- Resource planning

- Stakeholder and Communication Management

- Proven capability in running a multi geography/ multi divisional programme that had a spend of about 1-3 Mn GBP or a benefit profile in excess of GBP 4-5 Mn (Non migration)

Generic Skills

- Excellent communication skills

- Problem solving orientation

- Strong people and relationship management skills

Preferred candidate profile

Experience

The ideal candidate will have experience in the following areas

- Working with offshore / remote teams

- Multi-cultural stakeholder engagement

- Experience in large transformation / change management initiatives

- Demonstrated track record of benefit delivery

- Exposure to Insurance broking / employee benefits businesses

Qualifications

Education

- Preferred MBA from a leading business school

Qualifications in the following technical areas will be of added advantage (Preferred)

- LEAN, Six Sigma, BPR

- Project Management (PMP/ PRINCE)

Note 1: Candidate should be willing to travel internationally multiple times a year for up to 3-4 weeks at a time

Note 2: The roles will have a strong component of individual delivery irrespective of levels.