Jigserv Digital - Manager - Digital Marketing & Online Community

Digital Marketing and Online Community Manager

About Jigserv Digital and Jigya:

Jigserv Digital Private Limited is a Digital Marketing Company with a mission to democratize Higher Education. Headquartered in Mumbai, Jigserv Digital currently has operations in India with offices in Mumbai and Noida.

It operates the Ed Tech Platform, a continuous learning platform which helps working professionals and students finishing college and entering work streams to continue their learning by choosing areas of learning interest and discovering Professional Programs from Top Global Universities and Program Creators to suit their learning needs. Jigya Platform is a community of learners who curate and share content (Insights) for their own learning and for the benefit of the community.

Job Description:

- We are currently in the journey of amplifying our existing community to onboard, engage contextually and provide a platform for learning for professionals across the globe.

- The Community team will be part of the larger Marketing Team, the vision of which is to engage meaningfully with users, provide value and deliver delight.

What We're Looking For?

We are seeking a talented Digital Marketing & Community Manager to identify, cultivate, and activate our community. The goal of our community management team is to provide value to our users, create superb customer experiences, and to spread the word about Jigya. Passion is a must, and we expect the Jigya Community Manager to have a passion for social media marketing and an enthusiasm for nurturing our community.

Key Responsibilities:

- Put together the strategy to onboard and engage with our community

- Analyze community insights and spot trends to inform content strategy

- Identifying and reporting KPIs and relevant metrics providing weekly and monthly listening and engagement reports

- Foster community-to-community interaction, identify relevant and interesting resources to share with our community

- Create unique and personalized social content to drive community conversations

- Act as the voice of the JIgya brand and a bank of knowledge on the product

Key Criteria: Understanding of Online Marketing, Digital Advertising and Digital Communications is important and a broad exposure to Professional Learning / Executive Education domain will help.

Candidate should have the following skills:

- Strong writing skills to create succinct and engaging social messaging

- Understanding of Digital Media and competency in Digital Communications which includes Email, WhatsApp and Social Media Communications

- Undergraduate Degree in Engineering preferred

- Experience in marketing research, social media, technology or communication is good to have

- Excellent skills in Microsoft Excel and PowerPoint

- Understanding of and experience managing popular social channels (Facebook, Twitter, LinkedIn, Pinterest, YouTube, Instagram)

- Previous experience building community programs, managing social groups and chats is a plus

- Works well with a team but can take full responsibility for their goals and outcomes

- The professional will be working directly with the Founders and hence the learning and exposure is likely to be steep.

Location : Mumbai (On-Site)

Compensation : Salary will be Industry Competitive but the learning experience is likely to surpass expectations!

Selection Process:

- Interested Candidates are mandatorily required to apply through this listing on the Jigya portal . Only applications received through this listing will be evaluated further.

- Shortlisted candidates will appear in an Online Test on Jigya Portal.

- Shortlisted candidates will appear for Personal Interviews.

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