ITC Infotech - Quality Assurance & Control Role

Quality Assurance & Control

Job Location - Bangalore

Notice Period - Less than 15 days.

- Should have 6-7 years- experience in leading Quality Assurance & Control

- Should have experience in managing quality control for IT infrastructure support engagements

- Should be certified in Six Sigma and ITIL.

- Should be able to draft ITIL processes and implement as per ITIL.

- Must have knowledge in ISO 20000:2011

- Should have hands on experience in driving quality initiatives, process improvements, service improvements, audits

- Should have hands on experience in analyzing, measuring quality compliance, reporting the gaps and driving corrective actions.

- Should have experience in creating quality awareness and training programs

- Should have good verbal and written communication skills.