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29/11 HR
HR Manager at Right Brain Recruitment

Views:371 Applications:48 Rec. Actions:Recruiter Actions:45

IT Support Role - Financial Services (4-7 yrs)

Mumbai/Gurgaon/Gurugram Job Code: 1187064

Responsibilities:

- Provide best in class IT support service to Houlihan Lokey Colleagues with a key focus for the local support of the India (Mumbai / Gurgaon) Office.

- Work to troubleshoot and resolve IT incidents and service requests across hardware, software, and account administration both in person and remotely.

- Assist with configuring and administering Windows OS workstations, including peripheral devices such as monitors, docking stations, keyboards, mice, and other USB or wirelessly connected devices.

- Install, configure, and support hardware, including workstations, laptops, printers, networked multifunction copiers, mobile devices (including but not limited to iOS, Android, and Windows devices), Wi-Fi & WWAN cards, AV equipment, and other computer and network peripherals.

- Assist with managing local hardware inventory. Work with local vendors to keep stock at sufficient levels.

- Provide support to remote users on connectivity issues arising from the use of Citrix or VPN (Global Protect) over wireless and wired high-speed Internet access.

- Windows OS, Microsoft Office Suite, Microsoft Exchange (O365), MS Teams, VPN, Adobe products, and various financial information software, as well as special non-standard applications and custom applications explicitly created for Houlihan Lokey.

- Carry out basic Windows Active Directory network administration, including administering user passwords, group management, account lockouts, and computer naming.

- Provide local hands-on assistance with user moves, including relocating computers, laptops, monitors, phones & headset devices as needed.

- Periodically, there may be some travel to a remote office to assist with support, office expansion ora relocation projects.

- Act as a local contact for technical-based vendors, coordinating printer and other onsite repairs ofenduser or network equipment.

- Participate in regular staff meetings with other IT personnel and communicate any issues that concern other department members.

- Other duties as may be assigned.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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