IT Staffing Operations + Account Management

IT Staffing operations + Account Management

Experience: 12+

Location: Bangalore

Company : Quess Corp Ltd.

JD:

- Operate as the lead point of contact for any and all matters specific to your customers

- Build and maintain strong, long-lasting customer relationships

- Develop a trusted advisor relationship with key customer stakeholders and executive sponsors

- Ensure the timely and successful delivery of our solutions according to customer needs and objectives

- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders

- Forecast and track key account metrics

- Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment

- Assist with high severity requests or issue escalations as needed