IT Research Analyst

Research Analyst

About our client:

Our client is a leading global technology research and advisory firm. A trusted business partner to more than 900 clients, including more than 75 of the worlds top 100 enterprises, It is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth.

- The candidate must possess 7-9 years of experience in outsourcing, technology, and IT research. The candidate is expected to lead a team, mentor analysts, and enhance research quality and consistency across all deliverables.

- Streamline research processes, leverage databases, analyze data, and exhibit excellent time management and communication skills. Excel and PowerPoint proficiency required.

- Candidate will also plan the teams work allocation, track and change it dynamically based on business requirements.

- The candidate may also be expected to work on a specific BPO/ITO services industry vertical or technology topic study and develop expertise in that area.

- The candidate is expected to work on creating research reports providing vendor comparison, service provider profiles, and competitive landscape and market trends.

- May also be required to support ad-hoc inquiries and custom research projects.

Responsibilities:

- Work with research analysts and data analysts, mentor them and bring them up to speed

- Mentor research analysts and enhance their secondary research skills

- Create templates and standardize processes to streamline research methodologies across the team

- Identify gaps in current research practices, identify best use cases of internal and external databases to enrich research products

- Resource management and upskilling, project allocation, hiring new analysts

- Implementing best practices across the research team, monitoring research analyst performance

- Analyze quantitative and/or qualitative data to identify relevant findings and guide research analysts to synthesize data

- Manage and participate in custom research projects and provide research support to lead analysts and other teams

- Responsible for supporting a research study across a dedicated service/technology line

- Develop and hone relationship with internal ISG teams/advisors

- Work on engagements focused on service provider profile preparation, researching technology and outsourcing trends etc.

- Data analysis and charting

- Deliver on ad-hoc requests related to market and competitive intelligence

- Ability and responsible meet the deadlines and deliver results with minimum supervision.

- Excellent time management skills and the ability to juggle multiple projects with aggressive deadlines

- Depending on the project requirement should be

Skills required:

- 7-9 years of experience preferably in outsourcing, Technology and IT research. Preferred areas include application development services, infrastructure, data centre private cloud, public cloud services, vertical specific BPO service lines

- Experience leading/managing a team of at least 6-8 members is preferred

- Strong understanding of technology

- Exceptional secondary research, estimation skills

- Experience working on databases like Capital IQ, Hoovers, Factiva etc.

- Exceptional writing, communication and presentation skills.

- Ability to extract meaningful information and formulate a point of view based on interviewing internal and external experts, analysing available data and filling gaps with secondary research

- Advanced Excel skills and power-point skills

- Must be highly skilled in time management to facilitate involvement in multiple projects.

- Must have excellent teamwork skills as well as be self-directed. Must have the ability to work independently and manage communications with senior executives.

- The ability to work a flexible schedule, collaborating with both US and European regions. Might occasionally require long work hours.

Education level and experience:

- Graduation/ Engineering from good institutes preferably with MBA.

- Overall good academic track-record