IT Program Manager - Professional Services

Job Description :

- Manage ICERTIS product implementations and take ownership of project management including customer relationship, planning and financials.

- Manage a team of Lead Functional and Sr. Functional Consultants engaged in ICERTIS product implementations across multiple projects and geographies.

- Conceptualize and formulate best of breed solutions that effectively address key implementation objectives within the bounds of scope, schedule and effort.

- Manage system configuration and deployment activities across multiple engagements.

- Build and foster internal consulting capability within the implementation team across different domains and industries.

- Contribute to ICERTIS product roadmap through active feedback from customers and implementation experience.

- Champion company policies and processes and ensure their adherence within the team.

- Prior experience in implementing Contract Management/Supply Chain applications is highly preferred.

- Experience in managing at least 5 full life cycle enterprise application implementations with end to end responsibility for program/project management.

- Possess a deep understanding of the various phases of project management including initiating, planning, execution, monitoring & control and closure.

- Demonstrate good understanding of SDLC, project management and implementation methodologies and their application.

- Familiar with project planning tools such as MS Project for devising detailed project plans, project monitoring and progress tracking.

- Must have direct client engagement experience over multiple end-to-end implementations.

- Acumen to correctly interpret trends, patterns from available data and formulate effective strategies and actions in achieving program/project objectives.

- Candidate must possess an engineering degree from a reputed institute. Having an MBA in a related field will be a distinct advantage.

- Excellent communication skills (written and oral) with good interpersonal skills and ability to develop and foster peer-to-peer relationships with client counterparts.