IT Head/CTO/CIO - Retail/Online

Roles & Responsibilities

Lead Digital Transformation

- Study and evaluate the current IT systems

- Propose new integrated IT system, investments and resources needed for the Business with a road map

- Achieve high levels of efficiency in making good returns vis-a-vis the investment made

- Analyzing latest IT concepts/trends and update the organization where company can derive benefits

- Should have the capability to understand and analyse business problems and their IT solutions

- Be a champion of change, optimising current IT solutions whilst promoting innovative solutions to operational challenges

- Direct development and execution of an enterprise-wide information security plan that protects the confidentiality, integrity, and availability of the company's data and servers

- Support the marketing process by providing implementation of technical requirements for Internet marketing and search engine optimization.

- Establish and monitor a web analytics regime that measures performance to goals

- Maintain up-to-date knowledge of technology standards, industry trends, emerging technologies, and software development best practices by attending relevant conferences and reading.

- Apply a structured methodology and lead change management activities. Prepare and implement project plans to achieve the desired outcomes.

- Create and manage high performance IT team, IT infrastructure and operations across

- Procure, negotiate, manage and monitor of contracts for IT services provided by third parties ensuring effective service delivery.

- Continue strategic approach, innovation, and best practices in the use of technology and IT.

- Lead and manage technical team with clear structure and processes for the department

- Oversee outsourced software development relationships, development and delivery.

- Work with all other intra departments within the organisation to get maximum return

- Ability to see potential business areas where IT can enhance competitiveness, effectiveness, and efficiency besides creating a differentiator.

- To analyse the Current and Future Information technological needs of the organization.

- To Recognize New Developments in Information Systems and establish current and longterm needs for the organization.

IT policies formation, implementation and monitoring

- To develop and maintain positive relationships with key partners and stakeholders.

- To ensure effective management of staff and resources promoting team building and collaborative working to deliver the corporate plan

- To provide clear, succinct, and cogent reports to required deadlines for the Board, Committees, the Chief Executive, Management Teams and key stakeholders as required.

- Lead and deliver the implementation of a new integrated IT system (ERP) business.

Leadership Skills

- Display high levels of ambition to see the business scale 10 fold.

- Adaptability - able to navigate changing landscape, business needs effectively

- Ability to take decisions by evaluating trade-offs across multiple options between maintaining fast IT project delivery cycles and maintaining high quality/scale.

- Interface with business to define requirements, deliverables, and provide the necessary technology expertise & support to ensure on-time delivery of projects.

- Excellent communication and collaboration skills.

- Continuously work with multiple cross-functional stakeholders in various departments.

- Evangelise the technology prowess of the company by helping with in branding and marketing company as a major tech enabled direct selling player and employer.