IT Client Delivery Manager - Cloud Startup

The Customer Delivery team is responsible for leading customers through every aspect of product implementation, from before the deal is closed until after the product has been deployed successfully.

Customer Delivery also includes working with all internal teams (e.g. Business Development, Legal, Compliance, Risk, Product, Technology, Marketing, and Customer Success) to ensure we delight our customers by delivering what we- ve promised on time, every time.

- Prior experience (4+ years) leading multi-market, customer-facing teams in an Operations, Product, Customer Success, or Business Development/Sales role.

- Confident, comfortable, outgoing, engaged leader.

- Excellent customer-facing skills.

- Excellent interpersonal, verbal, written communication, and presentation skills.

- Excellent team building, leadership, and coaching skills.

- Proven ability to deliver customer-facing, technical projects in a B2B environment.

- Ability to collaborate internally as both the voice of the customer as well as the voice of the Company.