IT Business Analyst - Salesforce Collection System - NBFC

IT Business analyst (Salesforce Collection System) - NBFC

Objective :

- IT Business Analysts are responsible for enhancing the quality of IT products and services, analyzing data to inform business decisions, and finding technological solutions to business needs, among other duties.

- We are looking for a professional with experience in both technology & business administration.

- The successful applicant will serve as liaison between the business stakeholders & the IT team.

- He or she will be responsible for translating business needs to IT solutions and vice versa, with current programs, projects & initiatives in mind.

Responsibility :

- Gather intelligence from corporate stakeholders about needs and future growth.

- Collaborate with application directors and creators to ensure each project meets a specific need and resolves successfully.

- Assume responsibility for project tasks and ensure they are completed in a timely fashion.

- Evaluate, test and recommend new opportunities for enhancing our software, hardware and IT processes.

- Compile and distribute reports on application development and deployment.

- Design and execute A/B testing procedures to extract data from test runs.

- Evaluate and draw conclusions from data related to customer behavior Handles Application upgrade, UAT, landing, vendor assessment, requirements gathering, Process Mapping, UAT testing, Project Implementation.

Competencies :

- Result orientation with execution Innovation and transformation

- Cross functional team synergy

- Customer centric Orientation

- Excellent communication and interpersonal skills