IT Business Analyst - Credit Cards

Key highlights of the role are listed below (purely indicative and not limiting):

- Lead the gathering, development, coordination, and maintenance of business requirements for various projects and systems from the initial phase to the final implementation, ensuring requirements meet standards.

- Contribute to the development of functionality by creating documentation, leading training sessions, and conducting demos.

- Assist in the development of project definitions, cost/benefit and risk analyses, work plans, progress reports, and presentations.

- Experience in Analyzing requirements, working with businesses to conceptualize and define detailed business requirements.

- Identify, assess, and document business requirements, recommending business priorities, and advising the business on options, risks, and costs.

- Conduct research to determine if solutions to business requirements currently exist within or outside the business unit, and if not, whether new solutions are feasible.

- Write technical design documents, use cases, work with the business and other IT areas to facilitate all phases of a project life cycle.

- Facilitating the negotiation of requirements amongst multiple stakeholders.

- Facilitating design sessions with the implementation team to define the solution.

- Analyze the impact of the proposed solution across the business, develop use cases to explain/ demonstrate business requirements/ specifications to the IT team, and contribute a business or process perspective during design reviews.

- Develop & Manage System Testing / User Acceptance Testing.

- Assist IT and business teams to ensure requirements are translated into test plans.

- Assist the Quality Management team to ensure that requirements documentation can be easily translated into test plans, and ensure that the proper testing plans have been completed.

- Troubleshoot & Report system performance and functionality problems.

- Producing executive-level reports and presentations on the health of project delivery and the financial status of the portfolio.

-Working knowledge of Project Finances. (Budget, Actuals, Variances, Capex, Opex etc)

- Applicants should possess the following attributes:

- Minimum 6-7 years of experience in business process engineering business system analysis and working through the SDLC.

- Excellent functional knowledge of Credit Cards, Merchant Business, Personal Loans.

- Experience in Digital Paperless Solutions Implementation.

- Strong requirements gathering skills (Interviewing business users and functional leaders).

- Experience in systems development life cycle in an Agile/waterfall development environment.

- Experience writing functional requirements specifications (FRS) & Data interface specifications.

- Experience working at the program level and coordination of deliverables across multiple projects.

- Experienced in MS Project.

- Excellent communication, both verbal and written.

- Strong experience with using SQL and creating database queries.

- Experience in defining use cases and test cases for projects.

- Ability to absorb and present complex ideas quickly and accurately.

- Ability to produce excellent work under multiple, tight deadlines.

- Good prioritization and time management skills.

- Highly motivated self-starter.