IT Business Analyst - Change Management - Insurance Domain

- To act as subject matter expert by understanding complexity of products and processes.

- To facilitate state of art processes and systems

- Work on the identified problem stmt and identify solutions around it

- Identify business impact due to change on the related systems and processes

- Conduct impact analyses, assess change readiness and identify key stakeholders.

- Identify, analyze and prepare risk mitigation tactics

- To facilitate feasibility study & requirement gathering

- Understanding inherent systems, business processes and associated system workflow.

- Design or modify information systems through process of business analysis; identifying user needs, documenting requirements, and translation into proper system requirement specifications.

- Working closely with users to ensure completion of UAT (User Acceptance Testing) and Sign off

- On project closure, validate if the change has contributed in realising estimated benefits and achieving outcomes

- Create User Manuals and supporting documents during project roll outs

- Drive adoption

- Define systems scope, objectives and functionality based on user input and an understanding of business processes and industry requirements.

- Eliminate Cost and Time overrun

- Ensure project closure within schedule

- Build knowledge of systems

- Adherence to processes

- Ability to influence people from different levels of the organization

- Support and engage senior leaders

- Manage stakeholders

- Track and report issues

PREFERRED CREDENTIALS

- 6 - 8 years of experience in IT - business analysis,

- Any graduate; preferred BE, BSc

- Strong Insurance Domain Knowledge

- Experience and knowledge of change management principles, methodologies and tools, Phases of a project lifecycle

- Exceptional communication skills, both written and verbal

- Excellent active listening skills

- Technology Awareness

- Ability to clearly articulate messages to a variety of audiences

- Ability to establish and maintain strong relationships

- Ability to influence others and move toward a common vision or goal

- Flexible and adaptable; able to work in ambiguous situations

- Able to work effectively at all levels in an organization

- Must be a team player and able to work collaboratively with and through others

- Acute business acumen and understanding of organizational issues and challenges