iSON Xperiences - Technical Project Manager

Company Description

iSON Xperiences Ltd is a leading global Customer Experience Management and Business Process Outsourcing company with operations in Africa, the Middle East, and ASEAN. We provide modern omnichannel technologies, people, processes, and infrastructures that build value across every customer interaction, on all channels. With over 18,000 employees and serving 50 million global customers across various industries, including Telecom, BFSI, Energy & Utilities, Government, Media & Entertainment, Aviation, Retail, and E-commerce, we truly are a global organization of global citizens servicing global brands.

Role Description

This is a full-time on-site role in Chennai for a Technical Project Manager. The Technical Project Manager will be responsible for leading end-to-end technical project management activities, including project planning, risk management, and communication to ensure seamless development of high-quality software products and projects.

Qualifications

- Analytical Skills and experience in Program Management and Project Management

- Strong Communication skills both verbal and written

- Team Leadership skills

- Experience in Agile methodology and software development life cycle

- Ability to manage multiple projects simultaneously and prioritize tasks in a fast-paced environment

- Bachelor's or Master's degree in Computer Science, Engineering, or related fields

- PMP or Scrum certification is a plus

- Experience in the BPO or Telecom industry is preferred