IQuanti has been growing rapidly. However we are yet to figure the right delivery model that balances the right level of client satisfaction with delivery. The role involves working various leaders across the organization (CEO, verticals and horizontals heads) to ensure that we are able to deliver high quality of services at the right margin. Key goals include delivering a gross margin of 60% and a client satisfaction of 6 and above (on a 7 point scale). This position will directly report into the CEO and dotted line report into both the head of vertical and horizontal. The person will report to the Leadership Committee every month with progress and plans Key Responsibilities: - Improve business processes - Understand challenges in how we conduct our business and translate them into process/technical solutions - Conduct business operational assessments and deliver recommendations for improvements - Work with people across the organization to Facilitate process development initiatives, get buy-in and drive change to achieve business goals - Identify opportunities for improved operational performance at the organizational level - Provide recommendations on business process improvements and best practices - recommendations may include broad changes- structure, staff, skills, processes, and measurement systems - Provide consultation to management and leaders for operational effectiveness Operations Reporting - - Responsible for creating data and reporting on all operational parameters of the company - Supports verticals and horizontals with necessary data and information from time to time Program Management - - Assist in development of project plan and schedule to achieve project goals. - Identify and resolve business risks/issues in a timely manner. - Maintain operation documentation for reference purposes. Leadership - - Guide operations team on business operations and problem solving skills - Conduct training to internal team and customers on business processes Required Skills: - Prior experience in operations consulting is a must - Experience in solving operational challenges in global organizations is a must - Should have experience in presenting recommendations to C-level executives - Should have owned or participated in large change management process - Strong program management background will be a plus - Experience in implementing control systems/balance scorecards or 6-sigma initiatives is an added advantage Qualifications: - MBA in Operations Management or an equivalent degree from a Tier 1 institute - 8-15 years of overall experience with atleast 3-5 years in an operations consulting role or in a quality management practice

Bangalore

iQuanti - Senior Manager/Director - Operations - IIM/XLRI/FMS/MDI 

iQuanti - Senior Manager/Director - Operations - IIM/XLRI/FMS/MDI  ,Job Description for iQuanti - Senior Manager/Director - Operations - IIM/XLRI/FMS/MDI  in iQuanti India Private Limited in  Bangalore for (8-15) years of experience. Apply Now!

Job Description for iQuanti - Senior Manager/Director - Operations - IIM/XLRI/FMS/MDI  in iQuanti India Private Limited in  Bangalore for (8-15) years of experience. Apply Now!