iQuanti - Senior Director - Digital Marketing Delivery

iQuanti - Senior Director - Digital Marketing Delivery

Job Description :

- iQuanti ignites powerful digital marketing performance for global brands, with an approach rooted in data science and vertical focus, through a unique blend of channel management services, strategic consulting expertise and proprietary product offerings.

- Through a data science-led approach to client problem-solving, we've created a differentiated suite of product-driven service offerings that we deploy to clients, including a search-predictive efficacy platform called ALPS. We're 300+ people strong worldwide, with hubs in Jersey City, Bangalore, Dallas, Chicago, Mexico City, and London.

- iQuanti has a global center of excellence in Bangalore, which delivers bespoke solutions for clients across the globe. This role will be directly leading the Delivery teams in Bangalore and have overall responsibility of Operations for our fast-growing teams in Bangalore.

Core Focus :

- Provide leadership to delivery of client engagements out of our global center of excellence in Bangalore.

- Directly overseeing an organization of 200+ people, with overall responsibility for delivery quality, profitability, delivery effectiveness and people development.

Responsibilities :

- iQuantis delivery team is comprised of marketing professionals from a variety of backgrounds who drive growth and retention in our current client portfolio, largely consolidated within the Fortune 500 companies.

- These are spread across areas such as Paid Channel Management, SEO, Digital Analytics, Conversion Optimization and Web Design & Development.

This role involves :

Job Description :

Core responsibilities :

- This role is responsible for the success of project delivery and achieving the goals of client satisfaction, quality and project management effectiveness across the organization

- The person will play the role of a chief problem solver across multiple projects and directly mentor the group of Engagement Managers in India

- Will be responsible for achievement of the organization level metrics and initiatives for Delivery Quality, Resource planning, employee satisfaction, and gross margin of Delivery

- The individual will partner closely with iQuanti global teams to ensure alignment of delivery objectives with client priorities.

- Digital marketing advisor and coach to Engagement Managers on all aspects of digital channel execution (SEO, Paid Channels, Analytics) and effective program management techniques

- He/she will lead the delivery organization consisting of cross functional teams of digital marketing solutions (SEO, paid search, display, Analytics, etc.) and be responsible for strategic planning for growth of the center and its long term success.

- He/she will lead resource planning, delivery effectiveness plans, delivery monitoring and reporting, risk management, and change management, etc.

- People management responsibility for 20+ managerial resources and overall span of ~200 people organization.

- Partner with HR on driving overall employee engagement, talent acquisition and performance management strategy.

- Partner with Finance on processes around revenue, expense and profitability management.

Key skills required :

- Proven track record of leading large teams and delivery responsibility. Well rounded understanding of all aspects of delivery management.

- Understanding and proficiency articulating, unpacking and improving the customer digital acquisition journey and digital marketing

- Ability to work in a fast paced environment, deal with competing priorities, and bring structure to ambiguity. Ability to collaborate with teams across time-zones.

- At least 12 + years of post- MBA experience in marketing, strategy or business consulting roles, a mix is preferred

- 5+ years of experience in a role with significant people management responsibility

- Working knowledge of key digital business practice areas, and familiarity with Search Engine Marketing, Social Media, User Experience and more. Some specialization in SEO or SEM a plus.

- Demonstrated ability to collaborate and work with global teams comprised of multiple cities, cultures and commensurate time zones

- Impeccable organization skills, exceptional communication skills in both written and verbal form

- Autonomous, multi-tasking work style

Great-to-haves : MBA

Job Type : Full-time