Posted By

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Vijayan

Manager - Talent Acquisition at iOPEX Technologies

Last Login: 31 July 2023

Job Views:  
87
Applications:  11
Recruiter Actions:  1

Posted in

BPO

Job Code

1161372

iOPEX - Manager - Service Delivery

8 - 10 Years.Chennai
Posted 1 year ago
Posted 1 year ago

Designation - Service Delivery Manager

Grade - J7

Location - Chennai (Ambit IT Park)

Shift - 24/7 support

Job Brief :

1. Service delivery manager for Network / Network security domain, Techno-managerial with experience handling enterprise networks. Should be CCNA, CCNP or JNCIA is desired.

2. Minimum 3 years of Experience in handling the service delivery teams with overall 10 years of experience in enterprise operations.

3. Experience handling 20+ team members able to work under pressure

4. Should be a experienced presenting Business reviews ensure Timely delivery.

Competencies For The Job:

1. Manage team efficiently & independently.

2. Effective reporting for weekly & monthly business reviews.

3. Control Attrition, mentoring & coaching team members.

4. Ensure customer satisfaction at all level.

5. Delivering the projects & its components with strict adherence of SLA / Timeline.

6. PMP Certified is mandatory

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Posted By

user_img

Vijayan

Manager - Talent Acquisition at iOPEX Technologies

Last Login: 31 July 2023

Job Views:  
87
Applications:  11
Recruiter Actions:  1

Posted in

BPO

Job Code

1161372

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