Inventurus Knowledge Solutions - Senior Manager - Program Management Office

IKS Overview:

IKS Health is a leading Provider Enablement Platform that enables providers to deliver better, safer & more efficient care through a strategic blend of technology and expertise. Our solutions help provider groups create a physician-led & patient-centric care delivery model where providers are the co-navigators of the patient's care journey through the continuum of care. Our solutions are designed with the aim of restoring joy and viability to the practice of medicine by giving providers the tools and resources they need to focus on what matters most - the patient.

As an integrated Provider Enablement Platform, IKS Health is a go-to resource for providers and organizations looking to effectively scale, improve quality and achieve cost savings through integrated technology and forward thinking solutions.

The care delivery process and business solutions are driven through four interrelated Feature Clusters or Product Suite -

Revenue Optimization Services:

We offer a comprehensive financial solution that maximizes revenue, maximizes cash, and minimizes the cost of collections for our customers. This line of business boasts of solutions like Revenue Cycle Management (RCM), Denial Prediction Engine, POS Collection, Liability Estimation, AR Decision Support Tools, Real-time Adjudication, & more.

Clinical Support Solutions:

Suite of clinical support services that help providers deliver better clinical outcomes, better patient satisfaction, and lower medical costs, resulting in improved clinician engagement Synchronous & Asynchronous Scribe. IKS AssuRx, IKS Migrate, IKS Stacks, Inbox Management, Pre-Visit Summary, Coding Solutions, and Synchronous Clinical Concierge.

Value Based Care:

We support our customers through an array of solutions that help them achieve better outcomes and therefore greater value for the care provided. Some of these solutions include Risk & Quality Optimization, Care Coordination, TCM, CCM, Patient Navigators, Utilization Management (UM), Medicine Reconciliation and Adherence, and Payment Reconciliation and Adjudication.

Digital Health Solutions:

A platform that delivers data-driven value and expertise across the care continuum. It enables provider enterprises leverage the full potential of their technology assets by helping them build, enhance, maintain, support, and manage their IT assets, including building unifying data platforms; creating bespoke IT solutions leveraging Hyper Automation, Data/Analytics, Interoperability Solutions, Application Engineering; & so on.

IKS Health provides an excellent platform for leaders with exceptional clinical talent as well as experience in leading and managing a business unit. IKS currently impacts over 35000+ physicians with leading health systems in the US. With a strongly visible pipeline, IKS' solutions will start touching and improving the lives of many more physicians in the next couple of years

Position Overview:

IKS Health is seeking driven professionals with an entrepreneurial and ownership mindset to be a part of the core team of the FC Head's Office to own strategic programs from the FC Head office. The incumbent in this role will be an important enabler in the success of all key initiatives owned by the office and provide support, governance & oversight as necessary for various programs & initiatives across the organization. The Program Manager will work closely & collaboratively with the FC Head, the COO and the entire Sr. Executive Team as well as his direct reports & other teams across IKS Health to facilitate delivery of various projects & initiatives.

IKS Health is in a phase of hyper-growth and has aggressive plans for its future. In this context is undertaking a number of internal initiatives to enable accomplishment of its near, medium & long term goals. The success of initiatives from FC Head's office will be key in enabling this. This role provides an excellent platform for professionals with proven Project / Program Management skills to plan, facilitate, control & track and support execution of complex & cross-functional projects.

Key Job Responsibilities:

Project Management:

- Create and administer project plans for key initiatives and responsibilities

- Assist in the development of a program's approach, strategies, timelines and work plans, including RACI matrix of internal and external stakeholders and contributors.

- Work directly with internal and external stakeholders and contributors ensuring the completion of delegated and allocated tasks

- Proactively identify risks & enable risk mitigation to achieve project success criteria

- Prepare project materials and reports for projects owned / facilitated / supported by the FC Head's office.

- Where appropriate, develop project summaries, findings, and recommendations for the FC Head's consideration.

Executive Reporting & Analysis:

- Perform detailed, quantitative analysis; build Microsoft Excel (or G-Suite equivalent) models; and prepare operational and financial projections with input from internal and external stakeholders.

- Supporting preparatory work to get new business deals reviewed & approved

- Coordinate with Executive team and contributing IKS functions on the materials needed for regular and ad-hoc reports

- Present final deliverables to internal and external stakeholders

- Facilitate or enable development / governance around all financial budgeting, forecasting and related reporting

Strategy & Business Insight:

- Track assigned segments and dimensions of the healthcare industry, supply insight and suggest areas of business opportunity.

- Work with the FC Head on expansion opportunities and other strategic growth opportunities

Desired Experience & Qualifications:

- An advanced business degree is required (H)

- 10+ years of experience in a similar role or in a role focused on management / business consulting or strategy

- Proven track record of solving complex problems and completing challenging projects.

- Program Management experience is preferred

- Demonstrated financial acumen, problem solving ability, and diagnostic, analytical and quantitative skills

- Advanced computer skills, including knowledge G-Suite tool and/or the MS equivalents, required

- Project Management Professional (PMP) Certification

- Experience working with International, off-shore teams

- Experience in creating and managing executive / governance reports

Required Competencies:

Strategic Orientation:

- The ability to think long- term and beyond one's own area. It involves three key dimensions: business awareness, critical analysis and integration of information, and the ability to develop an action-oriented plan.

Business Acumen & Commercial Orientation:

- The ability to identify business opportunities, enabling long term increase in profit and revenue. Deep understanding of commercial aspects of running a business that allows one to fundamentally understand unit economics & ROI of each of the products & services.

High Intensity:

- Ability to apply high degree of focus, concentration and energy on projects / programs run

Self-Driven for Continuous Innovation:

- Inherently driven to constantly look for opportunities to develop new solutions that drive value for IKS.

Customer Relationship Management:

- The ability to serve and build valuable relationships with customers or clients, internal or external.

Market Understanding:

- The ability to understand the market in which a business operates. This business context can include the competition, the suppliers, the customer base and the regulatory environment.

Collaborate, Inspire, Influence & Rally:

- Ability The ability to work effectively with, and influence those outside of their own functional area for positive impact on business performance. Able to rally senior executives & various teams across functions to align to their agenda.