Job Description - Program Advisor
Who are we and what do we do?
The name - Interview Kickstart- might have given you a clue. But here's the 30 second elevator pitch - Interviews can be hard. And when it comes to the top tech companies like Google, Facebook, Netflix etc., they can be downright brutal. Most candidates don- t make it simply because they don- t prepare well enough. Interview Kickstart (IK) helps candidates nail the toughest tech interviews.
At IK, current and former hiring managers at these top companies take candidates through an intense 2 month prep course to make them completely ready to crack the toughest interviews.
About the role:
We are looking for motivated and well-spoken Program advisors to join our sales team. The Program advisors will be responsible for developing new leads, communicating with customers, understanding their needs and ensuring a smooth sales process. You should be able to close sales and meet targets to be successful as a Program advisor you should be able to build instant rapport and achieve customer satisfaction. A top Program advisor should also be very competitive and a good listener.
Responsibilities:
- Communicating with customers, making outbound calls to potential customers, and following up on leads.
- Understanding customers' needs and identifying sales opportunities.
- Answering potential customers' questions and sending additional information per email.
- Keeping up with product and service information and updates.
- Creating and maintaining the status of current and potential customers in CRM.
- Explaining and demonstrating features of products and services.
- Staying informed about competing products and services
- Upselling products and services.
- Researching and qualifying new leads.
- Closing sales and achieving sales targets.
Qualification:
- BE (Preferably Computer science), MCA preferred.
- 1 - 5 Years of previous experience in an inside sales position.
- Should have worked in rotational shifts/International Sales.
- Proficiency in CRM software such as Freshsales/Salesforce.
- Excellent communication skills, both verbal and written.
- Excellent phone and cold calling skills.
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