Intelenet - DGM/GM - Solutions

- Owning the solution design in response to RFP/RFI request for Domestic (India/ SE Asia) business process services

- Deliver solutions and interact with CXO level and key leaders in presenting and detailing the value proposition for the customer

- Front end client discussions with a consultative approach

- Support Sales directors with sales pitch documents

- Working with Transition & operational teams to communicate client expectations for service delivery post deal closure

- Carry out market and competitor analysis to benchmark in-house solutions and suggest continuous improvements

- Willingness to travel as required

- Reports to the Head of Sales Support and Solutions

Requirement

- Minimum 10-15 years of BPO domain expertise across variety of segments

- Minimum 6+ years of solution experience

- Hands on understanding of RPA platforms and other technology trends of the BPO industry

- Experience in cost estimation and pricing for outsourcing and offshoring of processes

- Open to 24/7 Enviornment

- Open to Domestic and Internation travel