Job Description :
Division/Department : SCM-EU
Qualification : B.Pharma , Mba(Marketing/Operation)
Experience : 18 Years
Reportees : 5 Team members
Description of the role :
Customer service role(40%) :
- Artwork Management- Ensuring critical artworks are approved on priority. Any deviations impacting supplies are reviewed & escalated to concerned/management
- CRFs/Artworks are reviewed & approved timely, Relevant related actions are closed.
- Ensure any Artwork/CRF related Site transfer, roll out, NPL, Projects actions are initiated, approved implemented timely.
- Monitoring the CRFs & Arworks approval status impacting M0/M1/M2 Plans.
- Tracking of Bollinis availability, resolving queries related to Bollini procurement, GRN.
- Requirement Checks, Data sanitization, Receipe/component/BOM unblocking to facilitate the manufacturing/Packing activity.
- Maintaining master data/Rfexcel issues, Prompt tracelink-Rfexcel mapping review & keeping concerned team appraised of any anticipated issues(10%)
- Providing way forward to respective sites on usage of blocked components, FGEXs Blocking, RTD triggered changes.
- Providing data to countries with respect to Pack profiles, MSDS, APIs, Penalty avoidance etc.
- Timely closure of Action Plans, CRF actions, Deviations.
- Evaluation of CFT CRFs on technical changes, Batch sizes, Machine, Component, Pack profile change & adapting the Bill of material accordingly.
- Reviewing/Investigating PIL cut-off delays & providing next actions for impacted batches.
- Availability of PO/PI for Product permission, Advance license availability co-ordination.
Supply chain Role(60%) :
- Ensuring plant wise C/ A score to be more than 80%- Following up with respective sites for commitment plan, Misses, Critical deliveries, additional SKUs supplies, Reasons of RCA & C1/C2/C3 Gaps.
- Finished Goods/API Inventory management- Ensuring follow-ups with respective department for batches not released since more than 15 days, Ensuring updated PIRs/Safety stocks for API, escalating critical API delays, keeping purchase informed of major API forecast fluctuations.
- Management driven projects-Site transfer of products, MDM Project, Supply chain digitalization, New FGEXs/BOM for Bottle packs or machine transfer projects to be tracked.
- Providing prompt informations to Demand Planners, Country Supply chain Team on any supply hurdles, Site transfer or opportunity business supply timelines.
- Tracking of validation batches, Variation data submission, Variation filing, query response co-ordination, anticipated approval timelines & liquidation planning.
- Monitoring of Technical issues, AVDs, Process changes closely & taking actions accordingly to avoid OOS/Penalties.
- Evaluating/Providing feedback on Tender approval note by co-ordinating with respective stake-holders.
- Close co-ordination with Production, regulatory, QA, CQA so as to align any changes impacting RTD
- Ensuring non-complied batches as per safety, variations, Hold time, deviation impacted, Technical issues are identified & appropriate actions initiated for liquidation of these batches.
- API import alerts information is shared with CQA, Blocking & Alternate vendor availability is reviewed
- SCM investigation/Input on market complaints is provided & if needed training to be conducted based on requirement.
- Evaluating & approving artwork related, Alternate API, Process, machine change, Batch size, Configuration related change requests, Filing/approving Deviation, Evaluating approving market complaints, Closing CAPA/Action plans.
- Leading weekly meetings with all Cross function team leads & deriving, following up on action plans discussed during the meeting.
- Quarantine Letters co-ordination arrangement based on variation so as to facilitate dispatches.
- Ensuring training of teams on cross functional activities/relevant changes/ topics/ discussion so as to be updated as per current norms & form effective back up for each other.(5%)
- Monitoring, Reviewing Teams performance in defined frequency & providing them feedback on improvement, changes as applicable.
- MIS reporting of monthly, Yearly activities
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