Inside Sales Representative - IT

Job Description:

Duties and Responsibilities:

- Cold calling; making multiple outbound calls to potential customers.

- Ability to work on the phones most of your day speaking with customers.

- Understanding client needs and helping them choose the pricing plans as per their requirements.

- Making outbound cold calls to potential customers and scheduling appointments for our tech reps for support/remote set up sessions.

- Answering potential client questions and follow-up call questions

- Closing sales and working with clients through the closing process (helping them purchase the product)

- You will be expected to make around 200-300 cold calls per day.

- Comfortable with web-based software and tools

- Making call transfers to tech team every day (at least 10 daily)

- Ability to create a good level of rapport with the customers by replying to their queries in a timely fashion.

- Must be able to meet and exceed the monthly sales targets.

- Regular Follow up with the Customers to convert them to a happy paying customer and ensure they are happy throughout the journey.

- Other responsibilities as needed

Ensure Candidates are good in excellent communication with hands-on US & UK & Canada & European region handling experience should be mandatory

Work in US Shift(6:00 pm - 3:00 am)