Innoviti Payment Solutions - Manager - Learning & Development

Designation: Manager - Learning & Development

Company Information:

Innoviti Payment Solutions (Innoviti) started its payments business in 2008. It quickly established itself as a pioneer on innovation and leader of execution in the payments space. Processing over 3B$ worth of payments annually from 700+ cities in India, the company has grown at a CAGR of 50+% over the past 3 years. Marquee brands such as such as Reliance Retail, Landmark Group, Indigo, Inox, PVR, Titan, Walmart and others.

With marquee investors - The Titan Company, Catamaran Ventures, Bessemer Venture Partners and SBI-FMO, the company is well capitalized to drive its vision.

Our vision is to reduce the cost of accessing money for everyone. This will help fuel economic growth in a small way. Our mission is to organize the flow of money to do this.

The company has created a payments platform that helps in doing this. This platform has a unique ability to add intelligence to traditional payment channels helping businesses reduce cost and enhance sales. Four kinds of businesses get attracted to use these channels.

a) Merchants who want insights into customer payments for better control and reduced payment back-office operations.

b) Brands who want to drive preference for their products through lower cost and better controlled promotions at these merchants.

c) Financial service providers such as payment entities, wallets, employee benefit cards, who want to drive preference for their payment instrument.

d) Banks and lenders who want to get access to customers at these merchants to offer them loans at a lower risk and cost than other channels.

Innoviti is addressing these customers through two key propositions - a) uniPAY Next - a set of consumer payment and lending services and b) smelending.com - a set of short-term working capital services for small businesses.

Over the past two years the company has invested heavily in building up the platform. It is now ready to disrupt the business by changing the way payments platforms add value and attract and onboard customers. It would do this by:

a) Making the platform open to onboard customers easily,

b) Changing distribution models to reach 100X customers, and

c) Allowing more intelligence to the channels.

To drive this roadmap the company is looking for talent who are ready to do what no payments platform has done before and what every payment platform will do thereafter.

Job Description:

Job Designation : Manager - Learning & Development

Location: Bangalore

Reporting to: Senior Manager - HR

Responsibilities:

The incumbent will be responsible to work alongside various function heads and create learning content and assessments that is periodically updated and assessed within specified timelines. He/she will define the workplan, timelines and ensure execution and adherence to expectations.

Duties:

- Organize regular training material for all the departments - Tech., Sales, Operations, I.T., Finance, HR, Admin, etc., on the learning portal. The training will include product, process, communication and soft skills.

- Make sure 100% attendance during the training and 95% assessment score for each department. Get re-training done till the time touches this score.

- Make sure the assessment questionnaire is updated after every round of assessment. The new questionnaire should have new direct and indirect questions.

- Monitor training programs and manuals to ensure that they are effective and up-to-date, based on training sessions, assessment scores, feedbacks, etc.

- Schedule training sessions and organize required equipment.

- Have an understanding of e-learning techniques and get e-learning packages created.

Skills & qualifications:

A bachelor's/Master's degree in Training & Development, Psychology, Education, Human Resources, Business, or any other related field.

- The incumbent must have 10+ years- experience in the learning & development field.

- Must be highly proficient in the use of MS Word, MS Excel, and PowerPoint.

- Must have an ability to work both independently and in a group setting.

- Have keen attention to detail, be proactive going beyond his call of duty, have a strong sense of personal accountability, and demonstrate composure in times of uncertainty.

- Added advantage if he/she has knowledge of Moodle or other tools.

Personality:

A person should enjoy the challenge of an entrepreneurial environment be able to deal with complexity and rapid change. Needless to mention, the person should be self-driven, results-oriented with a positive outlook and impeccable integrity. He/She should have a track record of delivering results consistently in uncertain environments and extreme pressures. Excellent communication skills with an ability to manage crucial conversations with very senior stakeholders.