InMobi - Mgr - Partner Services Org - JAPAC

The Partner Services Organization (PSO )Manager, will manage a team of highly specialized technical sales resources PSO Manager is responsible effectively supporting the sales and business development revenue opportunities of the region. PSO Manager is also responsible for driving the professional development of their staff, including mentorship, training, and performance evaluation. The position requires the ability to multi-task between team members in their support of different clients, geographical regions, sales opportunities, and other initiatives. PSO Manager will also have to act as a technical mentor for several engagements which require complex integration solutions and facilitate smoother dialogue with other stakeholder teams.

Primary Duties :

- Manage Sales Engineering resources in order to optimize sales and revenue volume. Partner with sales and business development management to ensure forecast objectives are met.

- Provide day-to-day guidance to sales engineers in the areas of product demonstrations, proof of concepts, RFPs, overcoming sales objections and technical sales presentations.

- Motivate sales engineering team and build a sense of team engagement by participating in incentive, reward, and recognition programs that connect individuals’ contributions to the organization's objectives.

- Obtain and prepare weekly and monthly SE to opportunity performance metrics and promote opportunity awareness and proactive SE engagement.

- Collect customer feedback, enhancements and feature requests and disseminate findings to product management, engineering, Japan Ops Management, corporate and technical support in order to continuously improve product offerings.

- Assess skill sets and provide ongoing coaching and feedback to team members in order to meet objectives, reinforce process methodology and provide guidance on career path direction. Implement personal development plans for individual team members.

- Perform key functions to recruit top-notch sales engineers including interviewing, hiring, monitoring, employee feedback and documentation, counseling and coaching, and performance management / improvement when needed.

- Communicate, connect and align people within the direct team and develop internal relationships across cross functional teams within the organization.

Qualifications (Knowledge, Skills and Abilities)

- Self-motivation, self-management and professionalism with advanced organizational, negotiation, problem solving skills and team building skills.

- Prior experience of providing technical consulting in an enterprise sales environment.

- Able to articulate and understand the customer strategy and InMobi Product Offerings to a technical level of detail for the specific technical area and teach sales engineers these concepts.

- Excellent oral and written communications skills, as well as excellent presentation skills.

- Strong work ethic, attitude and follow through ability.

- Understanding of client / server , mobile platforms, cloud architectures and operations.

- Experience managing in a complex, high-growth environment.

- Strong client relationship skills.

- Capable of contributing to broader business conversations beyond his/her functional expertise.

- Good track record on building, developing and recruiting high- performance teams based on a large network of talent in the software and mobility industry.

- Ability to identify cost efficiency within the organization and work towards improving the same.

Requirements (Education, Certification, Training, and Experience)

Bachelors Degree in Computer Science or related field or equivalent experience.

8+ years experience with a minimum of 5 years of sales or systems engineering or IT consulting experience.

Namita