Ingersoll Rand - Credit Controller

Credit Controller

About Ingersoll Rand:

At Ingersoll Rand we're passionate about inspiring progress around the world. We advance the quality of life by creating comfortable, sustainable and efficient environments. Our people and our family of brands- including Club Car-, Ingersoll Rand-, Thermo King-, Trane-, American Standard- Heating & Air Conditioning and ARO- - work together to enhance the quality and comfort of air in homes and buildings; transport and protect food and perishables; and increase industrial productivity and efficiency. We are a global business committed to a world of sustainable progress and enduring results. For more information, visit www.ingersollrand.com.

Ingersoll Rand is a diverse and inclusive environment. We are an equal opportunity employer, dedicated to hiring a diverse workforce; including individuals with disabilities and United States qualified protected veterans.

Job Summary :

The Credit Controller is responsible for chasing outstanding invoices to the company and plays a vital role in the cash-flow of the organization ensuring credit given to customers is monitored and controlled effectively. This role will be based out of Gurgaon office.

Responsibilities :

- Collection of delinquent AR invoices: contact customers, follow up on payments and engage late payer to maximize collection efficiency.

- Collection of C-forms/TDS certificates

- Order hold/release management: Engage with the sales and the customer care teams to ensure smooth communication regarding the order process.

- Customer Account reconciliation to assess true receivable position of the customer. Meet customers for account reconciliation & drive collections.

- Monthly SL/GL AR-reconciliation. Monthly BRS (Bank reconciliation of cash applied) - Cash Application in the ERP for collections done.

- Maintain credit files, prepare credit assessment of new and existing customers and approve credit limits in line with Limits of Authority

- Increase collection efficiency through regular follow up with the customer & sales team - phone call, email, customer meetings.

- Identifying disputes & pushing for resolution for expediting collection. Engage with Sales/Order Management/Warranty as required.

- Recommend legal action, in discussion with Sales.

- Weekly, monthly AR review meetings.

- Notify manager of significant issues impacting collection of outstanding receivables

- Prepare AR reports as per monthly schedule and on had hoc basis for the credit and financial functions

- Promote a culture of continuous process improvement and collaborate actively with the OTC Operational Excellence team.

- Ensure compliance with Corporate and Local credit policies and other compliance requirements such as Trade Compliance, Sarbanes Oxley, etc.

Qualifications :

- Hands-on work experience in credit, preferably with an experience from a project-billing company being able to drive collections on running- bills with good reconciliations skills.

- Good understanding of commercial credit and collection practices and significant knowledge of financial analysis.

- Good accounting background & financial knowledge in order to drive account reconciliation during the customer visits, helping boost up collections.

- Good ERP knowledge with excellent MS office skills

- Good communication (verbal/written) skills & good negotiation skills - articulate & confident enough to push back customers raising in genuine disputes.

- Relevant industry experience of 3-10 years into purely credit control field.

We are committed to helping you reach your professional, personal and financial goals. We offer competitive compensation that aligns with our business strategies and comprehensive benefits to help you live your healthiest. We are committed to building an inclusive and diverse culture that engages as well as values the different backgrounds and experiences of our employee, which, in turn, spurs innovation, generates creative solutions and enhances our customer relations.

If you share our passion for inspiring progress- for bringing about bold shifts in how people, economies and societies operate- then you belong with Ingersoll Rand. Progress begins with you.