Infosys BPO - Senior Consultant/Reporting Services Manager

Job Description : Senior Consultant / Reporting Services Manager

- Manage the end to end reporting setup and delivery processes in a client engagement. This will involve managing people / teams to set up and deliver reports on ongoing basis to clients

- Understand client's business, domain and reporting needs in order to define, set-up and deliver reports. Drive a well-defined quality control process to deliver high quality reports on time

- Understand the data models and technology currently in use to store and extract data

- Participate in transitioning reports from the client organization. Review various measures that determine the time and effort required for report set-up & delivery (i.e. report complexity framework etc.) and ensure that effort is correctly calculated and resourced

- Interact with clients on regular basis to manage ongoing delivery, identify needs and elicit opportunities for additional reporting and build strong relationships to grow the business

- Use visual analytics as a tool to tell compelling stories and to engage decision makers in dialogue. Guide the team to use various visualization tools (i.e., Tableau, Qlikview, Microstrategy, etc.) to prepare graphs and charts.

- Be aware of / guide the team to put together documentation around reporting - i.e., report definitions, report catalogues, validation checklists etc.

- Recruit, retain and manage people to deliver high quality reporting services to clients. Where required, provide training to team to improve capability in reporting & analysis

Skills / Experience Required :

Work Experience :

- 8-12 years experience in creating and delivering reports for business requirements

- 5+ years experience in managing or leading teams to deliver business results

- Experience in 2-3 business domains - Retail / CPG / Telecom / Manufacturing industry preferred

Education :

- Post Graduate or MBA (preferred) with graduation in Engineering / Mathematics / Operations Research / Science

Skills :

- Technical - Advanced Excel user, at minimum working knowledge of SQL/MS Access, process modeling, understanding organization IT system landscapes, data models

- Hands on experience on SAS, SQL, VBA and application programming. Exposure to latest BI technologies such as QlikView, Tableau

- Soft - Strong oral and written communication skills, presentation skills, proactive, takes ownership, team management