Infosys BPO - Manager/Senior Manager - Quality - Lean

Infosys BPO has requirements for the role of Manager and Sr. Manager - Quality (Lean) in Bangalore and Pune Location.

Please refer to the Job Description below on Responsibilities and Skills required for these positions.

Responsibilities:

Manager - Quality (Lean)

1. Work as Lean Champion for defined scope

2. Mentor and Lead Lean Projects

3. Identify improvement opportunities through lean approaches line VSM etc.

4. Conduct Lean trainings

5. Prepare Process Excellence and Transformation strategy for given scope

6. Work with client to drive improvements in value stream

7. Perform data analysis to provide business insights

Sr. Manager - Quality (Lean)

- Identify high impact improvement opportunities (Transformation) through Lean approach by facilitating discussions with Sr. Mgmt & clients

- Scope out Transformation projects through Lean

- Create Transformation project plan/ SOW

- Lead complex Lean projects

- Train stakeholder & Facilitate improvement projects for application of tools, methodology and project timelines

- Viewed as continuous improvement & transformation expert.

Certification: Lean certified from a recognized institute

Domain(s): Manufacturing/BPO/Automotive

Desired Skills and Experience

Manager - Quality (Lean):

1. Hands on Lean experience across multiple domain knowledge

2. Trainer

3. Project Management skills

4. Excellent Communication skills

5. Certified GB/ Trained BB

6. Good Minitab and Excel skills

7. In-depth knowledge of lean principles

Experience for Manager Quality: 7 yrs to 10 yrs

Sr. Manager - Quality (Lean):

- Customer Orientation

- Domain Knowledge Across multiple domains

- Lean Trainer

- Lean/Triz

- Innovation

- Project Management

- Facilitation

- Communication

- Stakeholder interfacing skill

- Experienced in Lean Consulting

- Data Analytical skills

- Knowledge across various Domain

Experience for Sr. Manager Quality: 9 yrs to 12 yrs