Team Management :  - Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.  - Establishes strategic goals by gathering pertinent business, financial, service, and operations information; identifying and evaluating trends and options; choosing a course of action; defining objectives; evaluating outcomes.  - Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.  - Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements.  - Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.  - Contributes to team effort by accomplishing related results as needed.   Interacting with client and internal stake holder :  - Coordinate a stakeholder presentation and meeting schedule for the CEO and Events & Partnership Manager.  - Develop compelling presentations outlining the value of, and opportunities in, Wellington's events programmer and other  - Economic development initiatives.  - Build strong relationships with key contacts at stakeholder groups across the council, commercial, retail, property, tourism, hospitality and other business sectors.  - Manage the production of resources as directed by the Events & Partnerships Manager  - Prepare and distribute e-newsletters/updates as directed by the Events & Partnerships Manager - Be creative and proactive in sourcing opportunities to profile Wellington's exciting events programmer and other economic development   SLA compliance :  - Developing, managing, and administering service management best practices.  - Monitoring SLA performance for compliance with organizational needs and requirements - Facilitating communication between the IT department and its clients in order to define and maintain the SLAs required for each business unit.   Manage Revenue leakage :  - Implement a Document Assembly System  - Integrate with Existing Systems  - Implement a Contract Management System  Co-ordination with Development Team :  - Serves as the primary liaison between the on-site team, the team at large, and the team's Project  - Support Coordinator  - Checks in with Project Support Coordinator once a week  - Assures that all necessary team roles and functions are being adequately addressed  - Checks in with each individual team member once a week:   Analyze and process transactions :  - Gap Analysis  - Value Add Analysis  - Root Cause Analysis  - Observation  Examining the Experience Process improvements :  - Support development of, refine and document claims department policies and practices. develop and promote adoption within the organization of claims best practices  - Implement smooth, speedy and efficient workflow in all areas of the claims department. Coordinate with division workflow manager to coordinate the claims department's imaging/workflow program and related systems to ensure successful implementation and ongoing maintenance and support.  - Develop and manage claims department training and quality assurance, including supervision of the training coordinator and the quality assurance coordinator.  - Manage and monitor senior business analysts and claim system development, enhancements, process and system procedure guides

Bangalore

Infosys BPO - Manager - Finance & Accounts 

Infosys BPO - Manager - Finance & Accounts  ,Job Description for Infosys BPO - Manager - Finance & Accounts  in Infosys BPO in  Bangalore for (5-9) years of experience. Apply Now!

Job Description for Infosys BPO - Manager - Finance & Accounts  in Infosys BPO in  Bangalore for (5-9) years of experience. Apply Now!