Info Edge - Manager/Senior Manager - Employee Relations Center & HR Automation

Manager/ Senior Manager HR Automation & Employee Relations

Job summary:

The role is a blend of two key HR functions- HR Systems Automation & Adoption along with leading the Employee Relations Center (ERC) centrally for Infoedge and its entities.

Job Responsibilities:

HRMS (SAP Success factors) Implementation, Support & Maintenance:

- Leading the implementation of various HR Processes on SAP Success factors for Infoedge and its entities

- Work closely with implementation partner for requirement sharing/ UATs and go live.

- Track incidents and perform root cause analysis along with Implementation partner and provide solutions to internal stakeholders in complex environments for specific fields/areas/solutions

- Provide technical support on key modules like Employee Central, Recruitment, Onboarding and third party integrations around the aspects that can be easily managed at the clients end.

- Be accountable for solutions on Implemented modules and drive closures

- Regular cadence on tickets/issues raised with implementation partner and followup for early closure.

- Find learning opportunities in daily tasks by staying curious and open to new experiences that will improve technical and functional knowledge

HRMS (SAP Success factors) System Adoption:

- Promote HRIS adoption within organisation using innovative ways of change management

- Formulating & driving sessions and webinars with end users and stakeholders

- Create/maintain/update SOP repository for all modules and processes

- Gather feedback through adoption initiatives and suggest alternate approach/other feasibilities

Leading Employee Relations Centre:

- Play an integral role in overseeing delivery of the Employee relations team, working closely with the HR Business Partners and other HR process owners.

- Create the training content, align process owners and ensure the upgradation of the content at regular intervals.

- Responsible for hiring, training and managing the team members with utmost diligence

- Define key success matrix for the team and tracking and monitoring them against the same

- Devise and manage regular reporting mechanism of the query inflow data for the HR leadership

- Devise the plan for organization level events like R&R and other ceremonies and smoothly executing the same

- Escalate broken processes and employee experiences to the required stakeholders and work with them for implementing solutions

Required Skills:

- Adaptability and flexibility to manage deadline pressure, ambiguity, and change.

- Ability to negotiate consensus amongst diverse groups even outside the reporting structure.

- Conceptual analytical thinking and decision-making skills.

- Strong interpersonal and communication skills; the ability to work well with people from different disciplines; effective communication with senior management, clients, peers, and team members.

- Vendor Management

- Proficient in Microsoft PowerPoint and Excel

Desired Skills

- Proficiency with project management methodologies and tools

- Good understanding and experience in both traditional and Agile project management methodologies

Education - Graduate/ MBA