Info Edge - CRM/B2B Business Analyst - Naukri.com

About Info Edge:

InfoEdge's mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behavior, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers.

At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent.

Responsibilities:

- Understands the business objectives of the program and assumes personal accountability for success of the program against those objectives

- Work closely with business, sales members to understand asks/pain points and workout mitigation plan

- Plan, drive, track asks to closure and communicate clear status proactively.

- Manage sales processes and workflows. Identify areas of improvement and implement continuous improvements activities

- Manage and report status, progress, risks, metrics, dependencies of projects/programs on regular basis

- Build a positive, collaborative working environment with all Stakeholders to deliver Programs effectively

- Where necessary, act as a facilitator to resolve conflicts in accordance with policy and protocols

- Multi-task and collaborate with other departments like legal, marketing, product, engineering etc. to ensure sales receives needed support

Qualifications:

- MBA degree in business, project management, or a related field

- Industry experience in Business operations/ Account Management/ Sales or Sales operations domain

- Total of 10 to 12 years of experience with atleast 5+ years of experience in project management or a related field

- Strong analytical and problem-solving skills

- Excellent communication and interpersonal skills

- Experience with Power BI, Jira, Confluence, project management software is a plus

- Ability to work independently and as part of a team

Why Join Us:

This is a unique opportunity to work on innovative and disruptive technologies that are shaping the future of the industry. We are looking for candidates who are willing to work passionately in a fast-paced environment and are ready to enhance their skills by learning something new. Being a part of the InfoEdge team, you will be engaged in innovations, product development, integration with mobile and social media, technology, research and development, quality assurance, sales and marketing.