Industrybuying.com - Manager - Online Fulfilment

We at Industrybuying always strive for streamlining our supply chain activities to their efficient best thereby ensuring enhanced customer experience at a reasonable cost. The Operations Manager plays a key role to achieve this and would be responsible for the following:

- Manage entire online order fulfilment: from Sourcing to shipping.

- Manage vendors, LSPs and negotiate best price.

- Manage, Track & monitor shipment from Shipped status to Delivered/ returned/ Lost etc (Online shipments/LSP).

- Manage NDR (Non Delivered Return exercise) & work structurally towards reducing Non Delivered Returns/ Customer returns /damages through monitoring, follow up, attempts, data analytics, cross-functional inputs.

- Manage & close disputes with LSP arising out of above exercise.

- Owns and Manager Vendor Performance.

- Track shipments against agreed SLAs & alert wherever deviations.

- Monthly/ daily MIS reporting at various operational stages & close the same with finance.

Required Candidate profile:

- B.Tech./B.E. graduate from Tier I/Tier II colleges.

- Very strong leadership ability, and problem solving skills.

- Good analytical skills for meaningful interpretation of diverse data.

- Excellent written and verbal communication skills.

- Inter-personal skills & rapport building abilities.

- Well-organized, highly efficient, keen eye for detail.