Designation : Asst Vice President - Call Center Sales and Customer Care Role: Increase Tele Sales channel as contributor to revenue, Manage customer care operations 1. Develop telesales channel to be atleast 50% of overall SME sales 2. Growth hacking ideas and innovation for selling through phone channel 3. Manage call center operations - telephony, people, recruiting, training, quality 4. Run Analytics and CRM to grow the channel using data based intelligence and tools 5. recruit train and hire talented sales professionals, manage incentive plan 6. Participate in growth and profitability planning, budgeting and initiatives Requirements for the Job: - Proven experience of atleast 3 years in managing telecenter sales processes - Analytical capabilities - Ability to manage and run large spreadsheets, learn new softwares - Technical understanding of call center infra - telephony, softwares - Able to set up and run training and quality operations About Industrybuying.com : - Industrybuying.com is a leading Business e-commerce platform, selling a wide range of business and industrial products to SMEs as well as large businesses. It has over 3,500 registered sellers and more than 50,000 registered businesses - SMEs and large corporates, procuring online from Industry buying. Industrybuying.com offers over 1 million products across 40+ categories ranging from Safety and Security, Electrical and Lighting, Power and Solar, MRO supplies and many more categories. - Industry buying is backed by some of the leading Indian and global investors. Based out of Delhi NCR, the company has Pan India footprint with fulfillment centers in Mumbai, Pune, Ahmedabad and Bangalore. For more details visit <a href="www.industrybuying.com" target="_blank" rel="noopener noreferrer">www.industrybuying.com</a>

Delhi

 Industrybuying.com - Asst Vice President - Call Center Sales & Customer Care 

 Industrybuying.com - Asst Vice President - Call Center Sales & Customer Care  ,Job Description for  Industrybuying.com - Asst Vice President - Call Center Sales & Customer Care  in Industrybuying.com in  Delhi for (7-12) years of experience. Apply Now!

Job Description for  Industrybuying.com - Asst Vice President - Call Center Sales & Customer Care  in Industrybuying.com in  Delhi for (7-12) years of experience. Apply Now!