IndusInd Bank - Project Manager - Cards & Payments Domain

Purpose :

- As a project manager, will lead a number of key projects for the business unit and the business. Primary responsibilities will include projects in Prepaid Cards and ATM domain

- As a business analyst, will be the functional expert on the specified application(s) he/she will be the sole point of contact between the business unit and Information Technology's Application Development Specialist

- Manage projects related to Loyalty programs, Secured Card payments and Depositors

- Additional responsibilities of Debit Card Issuance will be granted basis adequate experience

- Manage multiple projects involving Travel and Corporate Prepaid cards for usage in India and overseas.

- Manage applications and changes related to Loyalty program solutions and Secure payments (2- factor authentication).

- Process design and documentation, User manual and Risk management document creation and updates

- Will be responsible for a full range of activities which ensure the operational effectiveness and excellence of the business unit.

- Design and document workflow and make appropriate recommendations that will positively impact operational effectiveness

- Lead a team of business analysts and testers involved in projects of cards and other payment instruments

Core Competencies

- Analysis and Reporting

- Business Planning and Management

- Communication and Presentation

- Champion for Change

- Information and Technology Proficiency (or adaptability)

- Leadership

- Problem Solving and Decision Making

Preferred Domain Exposure

- Must have complete understanding of Prepaid and Debit card Issuance, production and usage

- Needs to possess basic knowledge of general ledgers

- Expertise on clearing and settlement for INR and Cross Currency settlement preferable

- Knowledge of Acquiring - direct and sponsorship

- Understanding of various payment solutions and instruments

- Preferred if handled projects on Mobile wallets, Pockets etc.

- Expertise on Settlement and reconciliation understanding

- Basic knowledge on other web and online applications

- Functional knowledge of Switch and API based solutions

- Interchange and Dispute Management functions.

- Banking / NBFC exposure or Payment services exposure

Work Experience

- Minimum 4 years experience in relevant fields such as Banking, Card industry or Payment processing.

- Experience of handling financial reconciliation and payment processes is a must

- Knowledge in Cards, Mobile and Internet banking and Payment Gateways will be preferred

- Basic experience working with Excel and developing and maintaining various analyses and reporting tools

- Proven ability to bridge technology and business goal to provide productive solutions to the required stake holders

- Experienced in interfacing with key business units including Product, Operations, Vendor Management and Technology Research

- Effective communication, presentation and relationship management skills to interact with top management, vendors and business partners

- Must have experience and skills to co-ordinate, direct and manage multiple stakeholders in developing, implementing strategies and solutions on varied technologies and platforms.

- Quick learner who can rapidly adapt to emerging technologies.