IndusInd Bank - Manager - Cash Management Systems

JOB DESCRIPTION

- Conceptualize and implement Business Solutions for CMS team to standardize operations and service activities.

- Implement defined processes and ensure that systems are in place to measure implementation

- Responsible for implementation of CMS mandates sourced by CMS Business Teams

- Interact with multiple cross functional teams and be responsible for end to end delivery including Requirements, Solution Design, Implementation, UAT and Project Rollout

- Implementation of requirements from system perspective through discussions and co-ordination with internal IT teams and Vendors for development and testing

- Manage the business process automation projects and create business process documents for various CMS Products, Central and State Government mandates, partnerships with multiple agencies, municipal corporations for different types of tax collection which include walk-in payments in branches or designated places

- Coordinate with CMS teams for project implementation, develop processes, offer existing products, design new products and leverage the Bank's retail network to offer various solutions

- Provide training to CMS Sales teams on various products/solutions

- Expertise in Project Management, Change Management and Business Process Re-engineering in a Banking or Financial Service Industry

- Prior implementation experience in self service delivery channels including Phone Banking, ATM, Cards and Internet is preferred

Job Skills

- MBA with technical background

- 6 to 9 years industry experience in Banking or Financial Services Industry in project/systems implementation roles

- Ability to communicate technical matters at both a technical and management level

Person Requirements: Key Skills and Knowledge Requirements:

- Broad understanding of Cash Management Systems, the business needs and systems of that area, and how they make up the business and systems environment

- Good communication, networking and relationship skills with ability to forge relationships with internal and external stakeholders

- Working knowledge of debit/prepaid/credit card, Payment/Collections Systems, ATM Internet and mobile payments would be an advantage

Competencies

Passion

- Executes with speed & accuracy, constantly raises the bar for self & team

Organizational Capability

- Builds structures, systems & processes to support the strategy, sets personal example in driving quality, focuses on productivity as a business lever & leverages technology as a force multiplier

Decisiveness

Ability to make decisions/judgments and deliver results

Analytical Thinking

Displayed ability to breakdown and translate business requirements into technical solutions. Identify, understand and ensure resolution of problems impacting project development

Information Seeking

Demonstrated ability to identify information critical to the project and use this information to clarify issues and resolve work problems to meet project objectives