IndiGo - Senior Manager - Leadership Development & Soft Skills

Key Responsibilities

- Formulating a robust L&OD Strategy, to include need-based development programs and interventions to enhance organizational capabilities that focus on both long-term and immediate needs

- Quality the requests for learning interventions through learning needs Identification & Formulation. Work with business leaders and managers to identify and classify capability needs and trends within the business

- Assess and identify organizational, departmental, and individual development requirements

- Design, develop and deliver outcome-based learning solutions. Garner best practices from different organizations and interact with experts from the industry

- Collaborate closely with stakeholders to ensure alignment and integration of strategies, projects and programs for successful implementation and results

- Manage the planning, design, and implementation / delivery of all learning and development requirements

- Constantly seek innovative and technologically advanced methods of delivering learning

- Ensure constant feedback & coaching to the team to upscale the performance of the team and the team members

- Facilitate and administer courses and programs that support interactive and practical application

- Create an evaluation strategy based on the needs of the stakeholders, leveraging qualitative and quantitative measures

- Improvisation through implementation the feedback received from different stakeholders and take necessary steps in the process

- Influence the desired culture in the organization through various interventions

Key Relationships

- leadership team, other teams like Customer Service, Content, Poise and Communication

- Business / vertical heads and L1 and L2 managers

- HRBP across the organization

- Target Audience

Success Indicators

- Expertise in identifying business challenges, development needs and creating / delivering solutions that meet the business objectives

- Consulting skills, being a learning partner to the stakeholders

- Ability to build strong relationships across the organization

- Well-developed business acumen

- Quality of the solutions designed, developed, and delivered (including facilitation), participant and stakeholder feedback / satisfaction scores

Job Requirements

- Bachelor's degree or equivalent in any stream. A master's degree in HR, Talent/Organizational Development or Psychology, Project management certification, knowledge on design methodologies and instructional design will be an added advantage

- Minimum 15 years of experience in learning & organization development, facilitation and learning based project management

- Exposure of creating end to end learning frameworks and measuring learning effectiveness

- Team Management skills

Key Skills and Competencies

- Multitasking, attention to details, analytical and research oriented

- Excellent verbal and written communication

- Self-motivated, solution and results oriented

- Stakeholder expectation and relationship management

- Well versed with MS Office (Word, Excel & PowerPoint)

- Excellent delivery and facilitation skills

- Project Management

- Content design

- Exposure to simulation-based learning

Other Details

- Job Location: Gurgaon, Haryana

- Travel Requirement: Occasional (up to 30%)