Client Account Manager - D2C
Industry: A Fin-tech venture funded by the largest global investors. Led by star leadership.
Location: Gurgaon, Haryana
Reporting to: Associate Director
Roles & Responsibilities
- Maintaining a deep knowledge of Indifi's products and services.
- Building and maintaining strong relationships with prospective and existing clients.
- Identifying clients' needs and requirements and proposing suitable solutions.
- Providing clients with comprehensive consultations and guiding their decision-making process throughout the sales cycle.
- Resolving complaints and issues efficiently and in a timely manner.
- Coordinating with Internal credit and operations team for delivering business numbers
Requirements and Qualifications :
- Minimum of a bachelor's degree in a related field
- Minimum of 1 years of experience in customer service, sales, business development
- Excellent verbal and written communication skills
- Proficient in Microsoft Office
- Basic understanding of key financial metrics and lending products
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