Salary offered: 10 - 12 LPA  Position: Manager Quality  Job Location: Noida  Position Description:  The Position Holder is expected to lead a team of Quality Analysts, and audit different checkpoints in the entire customer life cycle. H/She will be responsible to highlight defects, areas of improvement on a regular basis. H/She will be responsible for meeting various stakeholders and identify and implement action plans basis the audit findings.   Job Description:  - Analyze current situation (As-is), identify improvement opportunities and recommend measures (To-be) to re-engineer processes  - Act as a Change Agent and work closely with Operations to optimize Customer Value in multiple client engagements  - Should liaison with the Process Heads / Client to Identify Opportunity Areas & Prepare and Implement Improvements  - Design and implement KPI measures, measurement systems and visual tracking controls/dashboards to manage process performance for sustainability and continuous improvement  - Ensuring Internal and External Quality metrics are being met  - Problem solving and developing innovative solution  - Assisting Special Projects and performing other duties as assigned  - Driving ROI / Value Added approach  - Manage the Quality Team and allocate responsibilities  - Conduct regular Audits and Checks on the team and Quality Assurance  - Maintain Schedule of the daily routine, Prepare MIS and other reports  Knowledge & Skills:  - Strong engagement, communication, presentation and inter-personal skills  - Should have good documentation skills - Word, Excel, Power Point & Visio  - Six Sigma Green Belt Trained/ Certified  Attitude & Behavior:  - Ability to work with big/emerging and established brands  - Goal oriented relentless hunter  - Ability to wear multiple hats- sales/service/retention  Experience:   - Minimum 2 year experience as AM/ TL Quality, and overall 5+ years in service industry.   - Percentage in 10th and 12th must be 80% and above.  Qualification: Graduate/MBA

Delhi NCR

Others

IndiaMART.com - Quality Manager 

IndiaMART.com - Quality Manager  ,Job Description for IndiaMART.com - Quality Manager  in Indiamart in  Delhi NCR Others for (8-10) years of experience. Apply Now!

Job Description for IndiaMART.com - Quality Manager  in Indiamart in  Delhi NCR Others for (8-10) years of experience. Apply Now!