IndiaMART.com - Branch Manager - Client Servicing

About the company:

IndiaMart is India's largest online marketplace, connecting buyers with suppliers. The online channel focuses on providing a platform to SMEs, large enterprises as well as individuals. Founded in 1996, the company's mission is - to make doing business easy- . Keeping this mission in mind, we come up with appropriate initiatives from time to time. Recently, we have announced our entry in the fintech space. IndiaMart has more than 3Mn sellers and 30Mn buyers registered on the platform. The company has a strong team of around 3500 employees with 80 branches across India. We are backed by investors like Intel Capital, Amadeus Capital, WestBridge Capital & Quona Capital.

Job Profile - 

1. Monitoring and analysis of key data of the region allocated including sales figures, sales personnel, productivity ratios, client's work status and receivables etc.

2. Identifying the opportunity & problem areas, preparing the action plan for achieving the key sales figures and presenting the Branch Sales reports. Actively driving and ensuring sale target achievement, management of sales support function and timely work completion of customers.

3. Responsible for team recruitment, training, hand holding and ensuring high retention of team.

4. Ensure implementation of training programme for skill development

5. Record performance metrics and monitoring key parameters to increase the overall productivity of the sales personnel.

6. Drive performance incentive structure and sales promotion schemes.

7. Collecting market feedback and provide periodic updates to the management for formulation of policy & strategy