Sales and Operations Manager
Role and Responsibilities :
1.Managing a team of 50-60 LMS executives and Team leaders
2.Tracking and ensuring the productivity parameters are met for all executives.
3.Establishing customer success by tracking conversions and closures for client
4.nteracting with the clients for process improvement
5.Maintain process compliances and hygiene
6.MBA with an experience of minimum 3 years and above.
7. Big data handling
8. Client facing
9. Client interaction