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Aashi Jain

Executive at IndiaMART InterMESH Ltd.

Last Login: 23 January 2024

Job Views:  
3567
Applications:  644
Recruiter Actions:  386

Job Code

1324882

IndiaMART - Business Manager/Relationship Manager

1 - 5 Years.Noida/Coimbatore/Chennai/Madurai
Posted 7 months ago
Posted 7 months ago

Position Description :

The position holder shall be responsible for understanding the evolving customer needs and ensuring high customer satisfaction to drive Client Retention and Upsells.

Job Summary :

- Driving client renewals as well as maximizing the revenue while upselling

- Driving customer delight and ensuring smooth rendering of services

- Acting like a consultant to the client and offering them recommended services and solutions

- Maximizing weekly revenues by overachieving daily targets

- Experience in handling team sizes of more than 20 executives.

Knowledge:

- The candidate should have hands on experience in client handling and product selling

- The candidate should preferably have knowledge of selling customer solutions over a call

- The candidate should possess prior knowledge about customer retention/ upselling

Skills & Learnings :

- Team-Handling capability

- Effective communication & comprehension skills

- Effective multi-tasking ability

- Quick decision making

- Customer Champion at heart

- Report Management and Data analysis Skills

- Attitude & Behavior:

- Ability to build rapport with customers instantly

- Likes to picks up challenges

- Self-starter who likes to build deep understanding through process discussions and self-RCAs

- Good motivator, passionate and confident

Experience :

- Candidates experienced in team handling roles preferred.

Didn’t find the job appropriate? Report this Job

Posted By

user_img

Aashi Jain

Executive at IndiaMART InterMESH Ltd.

Last Login: 23 January 2024

Job Views:  
3567
Applications:  644
Recruiter Actions:  386

Job Code

1324882

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