What the Role involves :
- The position holder will be managing a team of 10-20 individuals
- Accurately plan, forecast and achieve fortnightly, monthly client retention and revenue targets from the assigned set of clients
- Build and manage productive, professional relationships with clients
- Hire, Train and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs
- Ensure prompt resolution of client complaints
- Provide consultation to clients on digital marketing, recommend and offer digital marketing solutions
- Daily 2-4 in person meetings (F2F) with clients onsite
Desired Candidate :
- 70%+ marks in 10th and 12th
- MBA with 3-8 yr of experience in Sales / Servicing / Retention.
- Preference for candidates with Team handling experience of 10+ individuals (at-least 3yr+ experience)
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