Business Manager This role involves servicing of existing key customers by offering them a world-class service experience. The focus is on up-selling premium packages, client retention, ensuring customer delight through a need sensitive client servicing team and executing various marketing initiatives. Role & responsibilities: - The position holder will be managing a team of 3-4 TL's including 20-30 individuals - Accurately plan, forecast and achieve fortnightly, monthly client retention targets in the assigned set of clients - Build and manage productive, professional relationships with clients - Hire, Train and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs - Ensure prompt resolution of client complaints - Assist the field sales team in achieving revenue and client retention - Targets by systematic follow up & time bound closures - Daily 08-10 meaningful telephone/video calls with clients Preferred candidate profile: - MBA with 3-8 yr of experience in Inside-Sales / Servicing / Retention. - Preference for candidates with Team handling experience of 10+ individuals (at-least 1yr+ experience)

Noida

IndiaMART - Business Manager 

IndiaMART - Business Manager  ,Job Description for IndiaMART - Business Manager  in IndiaMart InterMesh Ltd in  Noida for (3-8) years of experience. Apply Now!

Job Description for IndiaMART - Business Manager  in IndiaMart InterMesh Ltd in  Noida for (3-8) years of experience. Apply Now!