IndiaMART - Business Development Manager - Telesales & Services

IndiaMart - Business Development Manager - Telesales & Services #Sales #Telesales #eCommerce #B2B Sales

What the Role involves :

The position holder will be managing a team of 20-30 individuals

- Accurately plan, forecast and achieve fortnightly, monthly client retention targets in the assigned set of clients

- Build and manage productive, professional relationships with clients

- Hire, Train and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs

- Ensure prompt resolution of client complaints

- Assist the field sales team in achieving revenue and client retention targets by systematic follow up & time bound closures

- Daily 08-10 meaningful telephone/video calls with clients

Desired Candidate:

- 70%+ marks in 10th and 12th

- MBA with 2-7 yr of experience in Sales / Servicing / Retention.

- Preference for candidates with Team handling experience of 10+ individuals (at-least 1yr+ experience)