- The position holder will be an individual contributor
- Responsible for ensuring WOW customer experience
- Strong cross-functional connect
- Opportunities to explore and learn business-aligned data skills.
Key Responsibility Areas:
- Review entire seller lifecycle on IndiaMART and identify areas where process improvements, data interventions and automation can help
- Drive data-based projects to improve overall quality and efficiency in the onboarding journey
- Critical analysis of large data to drive and present insights, and implement logical solutions on which pilots can be initiated
- Repeat process automations - through design of algorithms which can then be implemented on frontend or backend
- Creation of SOPs for all processes and developing insights and initiatives from them
- Drive creation and auto-scheduling of reports and dashboards
Skills Required:
- Proficiency - MS Office, especially MS Excel; SQL would be an added advantage
- Good logical reasoning ability
- Good data analysis skills and understanding of technology
- Good communication and presentation skills
- Ability to multi-task and work in a fast-paced environment
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