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23/11 Samyuktha
Manager Client Services at Perfect Hired

Views:420 Applications:92 Rec. Actions:Recruiter Actions:70

Implementation Lead - IT (6-10 yrs)

Bangalore/Mumbai Job Code: 866465

Job Description:

We are looking for a techno-functional consulting champion who builds strong relationships with clients and project manages the entire change & transformation process in the implementation


- Manage a team of Consultants to drive implementation of the product with the clients - starting from Business process mapping to User Acceptance testing and taking the customers live within a defined timeline

- Analyze business requirements and design solutions covering various functional scenarios and facilitate client demos

- Prepare the blueprint documents, functional specifications in the Business process mapping stage and assist with the complete solution to the client for client-specific use cases

- Co-ordinate with the Development team to define any change request from the client and solution for the client-specific use case

- Plan and lead meetings and working sessions effectively with both client and product development teams

- Provide Key User Training and support customer to ensure sign off at each milestone as per project plan

- Guide the client through the change management process and managing both internal and external expectations

- Ensure the client is supported throughout the Implementation and Post Go-live support phase (before handing over to Customer Success team)

- Map benefits delivered through the implementation of HRMS

- Prepare documentation to hand over the account to Customer Success team


- MBA/PGDM (preferably in HR) or relevant work experience after BE/BTech

- 6+ years of experience in HR transformation & change management/HCM implementation roles/HR consulting roles

- Understanding of Technology systems. HRMS system implementation and understanding would be preferred

- Good in MS Excel, Word and Powerpoint

- Project Management; Familiarity with Project Management tools would be a plus

- Key behavioral traits: Agility, Analytical, Persistence and Ability to stretch

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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