Responsibilities:
- Drive extensive and in depth Business Partnership with stake holders
- Ensure development process is being carried out and employees are receiving relevant training
- One would be responsible for enhancing the employee experience from onboarding to off-boarding by being on top of employee pulse.
- Supporting managers with organizational management, related to organizational changes and resourcing.
- Work closely with management and employees to improve work relationships, build morale and increase productivity and retention.
- To ensure that Probationary Period Review forms approved by Business Heads reach Corporate Office with complete accuracy.
- To ensure timely intimation of Resignations / Absconding cases to corporate office for stopping salary so that all internal processes followed meticulously including release of Exit Check List.
- Publish Dashboard on Monthly attrition analysis and offering strategic input on maintaining optimum HC
- Providing resources & guidance to design, organize and conduct training programmes
- Ensure effective implementation of Talent management system (potential assessment, talent segmentation, talent validation, talent review).
- Query resolution and awareness - goal setting, conversations, PIP, exit process
- Crafting employee awareness programs
- Formulating and implementing best HR practices, policies & initiatives aiming at employee welfare and retention.
- Coordinating with legal experts and attending court, disciplinary and legal matters if required.
Candidate Profile :
- Experience of 5 years in a strategic HRBP role, and scaling up the organization; self-starter with strong problem-solving skills along with great analytical skills.
- Experience of business partnering preferably from shared services/captives will be preferred
- Understanding of the wider HR process like: Business Engagement, Employee connect, Grievance resolution, Central database management ,Employee lifecycle etc
- Effectively managing multiple stakeholders
- Prior experience of managing BPO/Call Centre or Distribution model will be preferred.
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