Impact Guru - Business Management Consultant

Business Management Consultant | ImpactGuru

Position Title : Business Management Consultant

Department : Co-Founder's Office

Location : Mumbai. Travel, as circumstances warrant

Reporting Manager : COO, Co-Founder(s)

Summary of the role :

- A highly qualified chief of staff to work closely with our executive team. From day one, the BMC will have an immediate impact on our productivity, streamlining strategic initiatives, overseeing program management, and communicating objectives between departments.

- The ideal candidate will have proven experience in a business management role, with a special focus on executive-level advising and interdepartmental collaboration to evolve our crowdfunding platform into a world-class experience for our fundraisers and a tool for providing intelligent insights for our internal team.

Roles & Responsibilities :

- Oversee strategic business initiatives from development through successful execution under the guidance of senior leadership and departmental heads.

- Assist and communicate with executives in decision-making, program management, and initiative implementation.

- Review, design, and execute on improvements to org structure, find knowledge and skills gaps and help address them Improve current processes and coordinate organizational procedures for optimized efficiency and productivity.

Daily and Monthly Responsibilities.

- Serve as liaison between staff, executives, senior leaders, and CEO, regarding company climate, employee well-being, project updates, proposals, and planning.

- Oversee daily operations through collaboration with senior management and department leaders, performing an array of administrative tasks from managing calendars, generating correspondence, maintaining hard copy and electronic files, planning and coordinating annual corporate meetings, and scheduling facilities.

- Build and develop relationships with all employees for increased efficiency and effective responsiveness into existing operations, and help to define new operational strategies, working with CEO and executives on special projects.

- Serve as a subject matter expert, handling inquiries and developing action plans to address them, and assisting with the preparation and dissemination of communications.

- Provide direction to the team & personally drive efforts to ensure targets for the department are met consistently.

- Manage inter & intra-department coordination to ensure timely implementation & delivery of dependencies.

- Ensure timely & accurate reporting by all team members

- Ensure compliance with organization policies by all team members

Indicative KRA's :

- Team performance on targets

- Team management on other attributes: complaints, attrition, etc.

- Timely & accurate reporting

- Deliver to COO & Co-Founders expectations

Key interactions :

1. Internal : ImpactGuru Co-Founders & their office, operations, business development, finance, HR, legal, et al.

2. External : Hospitals & other medical providers (Executive Board, C-level executives & other representatives), Doctors, Campaigners & Donors (as & when circumstances warrant), ImpactGuru investors, Auditors

Professional Experiences :

- Minimum of 3 years experience in Business or Executive Management Role (mandatory)

- Prior experience in a start-up environment is a definite plus

- Directly reporting to CEO, Co-Founders for at least 2 years (mandatory)

- Experience in directly engaging with C-level executives of clients.

- Proven experience organizing and directing multiple teams and departments.

- Excellent communicator in written and verbal form.

- Extremely versatile, dedicated to efficient productivity.

- Experience planning and leading strategic initiatives.

- Experience with data analysis.

- Experience with budget management.

- Consulting experience with a focus on operations management.

- Proven success in a project coordination role.

- Nimble business mind with a focus on developing creative solutions.

- Strong project reporting skills, with a focus on interdepartmental communication.

Qualifications :

- Bachelor's/Master's degree in Business Administration or related field, or equivalent practical experience. (mandatory)

- Functional & Behavioural Competencies

- Project management

- Multiple stakeholder management

- Growth mind-set

- Aggressive delivery targets-oriented mind-set

- Entrepreneurial mind-set

- Ability to deliver in high pace environment

- Excellent communication

- Dynamic personality

- Engage with C-level executives of hospitals & other partners

What do we offer :

- Attractive salary & performance-linked bonuses

- Health Insurance benefits

- An opportunity to be in a leadership position of a high-growth start-up

- Fun, casual & flexible work environment

- Entrepreneurial, forward-looking, growth-driven & open work culture