Impact Guru - HR Operations Role

Responsibilities:

- Drive extensive and in depth Business Partnership with stake holders

- Ensure development process is being carried out and employees are receiving relevant training

- One would be responsible for enhancing the employee experience from onboarding to off-boarding by being on top of employee pulse.

- Supporting managers with organizational management, related to organizational changes and resourcing.

- Work closely with management and employees to improve work relationships, build morale and increase productivity and retention.

- To ensure that Probationary Period Review forms approved by Business Heads reach Corporate Office with complete accuracy.

- To ensure timely intimation of Resignations / Absconding cases to corporate office for stopping salary so that all internal processes followed meticulously including release of Exit Check List.

- Publish Dashboard on Monthly attrition analysis and offering strategic input on maintaining optimum HC

- Providing resources & guidance to design, organize and conduct training programmes

- Ensure effective implementation of Talent management system (potential assessment, talent segmentation, talent validation, talent review).

- Query resolution and awareness - goal setting, conversations, PIP, exit process

- Crafting employee awareness programs

- Formulating and implementing best HR practices, policies & initiatives aiming at employee welfare and retention.

- Coordinating with legal experts and attending court, disciplinary and legal matters if required.

Candidate Profile :

- Experience of 5 years in a strategic HRBP role, and scaling up the organization; self-starter with strong problem-solving skills along with great analytical skills.

- Experience of business partnering preferably from shared services/captives will be preferred

- Understanding of the wider HR process like: Business Engagement, Employee connect, Grievance resolution, Central database management ,Employee lifecycle etc

- Effectively managing multiple stakeholders

- Prior experience of managing BPO/Call Centre or Distribution model will be preferred.