IMImobile - Manager - Account Management

Manager - Account Management

Job Description :

- Will be responsible for developing long-term relationships with your portfolio of assigned customers, connecting with key business executive and stakeholders.

- Conduct regular delivery reviews to prevent cost and schedule overruns, and to enable the delivery teams in ensuring high customer satisfaction.

- Liaise between customers and internal teams to ensure the timely and successful delivery of our solutions.

- Responsible for understanding customers - business strategies, future product plans, expansion activities to align resources and capture new business.

- Ability to work with different industry verticals particularly FMCG, BFSI & eCommerce.

- Build a trusted group of reference-able customers who can vouch for IMImobile.

- Become a trusted advisor to the customer and participate in customer's strategic planning.

- Drive resource forecasting for the account from both confirmed opportunities as well as the opportunities in pipeline.

- Keeping abreast of the market and particularly our competition

Experience : 6+ years of Experience in Account Management / Relationship Management / Operations Roles

Location : Gurgaon

Desired Qualification :

- MBA

- Adept at using MS Office tools

- Energetic candidate with business acumen, oral and written communication skills

- Ability to handle non-standard situations

- Ability to work with cross functional teams

- Highly creative with strong presentation skills

- Inquisitive mind with a passion for communications technology.