IKS Health - Manager - Process Improvement

Job Description:

- To own the identification and execution of process improvements in an ongoing business minimize and maximize quality

- Suggest and drive Process Improvements and process re-engineering for various projects and line of business

- Work closely with Business Heads and Senior Management to carry out Improvement Projects

- Build relationships with key business leaders and other stakeholders to drive improvements

- Implement strong governance to address Operations Quality and Improvement projects and initiatives

- Work with all the Stakeholders towards improving the efficiency and effectiveness of the Processes identified for Improvement

- Closely partner with Department Heads to review, evaluate and complete all Improvement activities

- Lean culture and initiative across the organization with commitment, passion and persistence

- Ensure smooth hand over to the respective Process Owners after Improvements have been carried and results sustained

Required:

- Creativity, innovation, problem-solving ability, analytical skills, entrepreneurial mindset

- High energy team player with a strong desire to succeed in fast paced environment

- 8 - 10 years of experience, of which at least 4 years are in a process improvement / reengineering role

- Worked with large services companies with strong LEAN culture

- Experience in Lean / Six Sigma

- Proven track record in process reengineering and process improvement

Desired:

- Medical degree, including MBBS, BHMS, BAMS, BDS, or equivalent (Desired but not necessary)

- Familiarity with clinical documentation and coding

- Strong personal communication and presentation skills

- Strong TQM / Lean Background

- Ability to build confidence and credibility with customers and colleagues

- Experience in clinical informatics

- Experience in the US

- Master's degree in business, such as MBA, MHA or MPH