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iimjobs.com - Executive - Customer Success (1-2 yrs)

Delhi Job Code: 1368655

Work Mode : Hybrid - 3 Days Work from Office & 2 days Work from home


Location: Delhi


Experience: 1-2 years


About Us:


iimjobs.com is an exclusive job board for mid to senior management jobs in India. Now reaching over 20,00,000 job seekers and featuring some of the best jobs in Banking & Finance, Consulting, Research & Analytics, Sales & Marketing, HR, IT and Operations; iimjobs.com is the largest niche job board catering exclusively to the premium segment of market.


We promise to offer lot of challenges, exposure and an exciting work atmosphere.


A customer success manager's work will involve a mix of management, sales and analytics in the normal course of a day's work. You will work collaboratively with the Operations team, Tech team, Marketing team and not to mention Sales team.


Customer Success at iimjobs.com:


- Develop a relationship with the customers which is greater than a transactional association


- Onboarding and execution of Client


- Establish Customer Success Practices


- Assisting in Technical and Product Management


- Ability to handle multiple clients at a time. He/She should have multitasking skills and should be able to deal with bottom to top hierarchy of Client.


Who we're looking for:


- At least 1+ years relevant work experience in a customer-facing role (customer success or account management).


- Previous experience collaborating with different internal functions within a fast-growing SaaS company


- Strong analytical skills to derive data driven insights for better decision making


- Outstanding teamwork, organizational and interpersonal skills, with tremendous attention to detail


- Candidates who can join immediately will be given a preference

Women-friendly workplace:

Maternity and Paternity Benefits

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